Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
We deliver across India within 5–8 business days depending on your location. Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Pune) typically receive orders faster.
Shipping Charges
- Orders above ₹999 — FREE Shipping & No Extra Charges
- Orders below ₹999 — Flat ₹49 shipping charge
- All prices are inclusive of GST — no additional tax at checkout
Prepaid Orders We encourage prepaid payments. Use code PAYONLINE15 at checkout to get 15% OFF on all prepaid orders.
Order Tracking Once your order is shipped, you will receive a tracking link via email/SMS. You can use this link to track your order in real time.
Delivery Attempts Our courier partners will attempt delivery up to 2 times. If delivery fails, the order will be returned to us. Please ensure someone is available at the delivery address.
Remote Areas Delivery to remote or rural areas may take an additional 2–4 business days.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at fiitaraofficial@gmail.com and we will resolve it promptly
